Change Whisperer – Gail Severini, Symphini Change Management Inc.


“That was easy” – reflections on haiku
May 5, 2009, 3:05 pm
Filed under: - Personal Reflections

Magical words – rewarding and rare.

Who gravitates to “easy”? Sure on a Saturday afternoon. But the challenges of complexity are much more rewarding.

In fact, making complexity seem clear, and easy, is a bit like haiku – disciplined and elegant.

What does it take to bring clarity to complexity?  Much research (broad context and deep detail), analysis and an open mind?  The ability to communicate – not as easy as it sounds given the powerfully, different nuances of words in different cultures (organizational and ethnic blended).

One challenge is not to over simplify.  Communicating complexity requires story telling – knowing the audience well enough to bring them along, at their pace, to an answer that seems self-evident by the time they arrive. So it seems like “that was easy”.


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