Change Whisperer – Gail Severini, Symphini Change Management Inc.


Leaders: What is the single most powerful technique to build commitment (and defuse resistance) for your strategy?

A question.  Actually a conversation of questions and lots of listening. Why? Because it’s not what you know that will engage your people – it’s what they know.

So, what do they “know”? What do they believe about this strategy / change initiative / project? If they trust you enough to be candid, you are likely to be surprised – perhaps shocked – and even enlightened.
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Building / Evaluating Change Management Capability

Are you building internal capability? Retaining external consultants to execute an initiative?  There are few credentials in the market for Change Management and no turnkey solutions for building capability.

This post was originally published as Change Management Credentials.  It will be updated from time to time and serve as a repository as we can gather a list (and this is just a list, not an endorsement).

Professional Associations:

Universities and Higher Education:

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Who are “the most fully, crucially adaptive human beings around”? And what does this finding mean for Change Management?

Seeing as the real punch line is why, let’s get the answer on the table: teenagers.  That’s right.

Let’s face it – we were all teenagers once so we should be able to relate to this. The October 2011 issue of National Geographic explores “Teenage Brains – Beautiful Brains” and got me thinking – not only about my own teenage years and those of my sons, but also why some people are more open to change than others.  This particular article considers a phase of human development from roughly 15 – 25 years old and sheds light on the importance of physiology and brain science, in understanding adaptability.
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