Change Whisperer – Gail Severini, Symphini Change Management Inc.


Stolen: Change Management. Reward offered. So What? Post 1

“Whoever is careless with the truth in small matters cannot be trusted with the important matters.” — Albert Einstein

How often have you seen “3 phases,” “5 steps,” “8 guidelines,” or a “curve” where no source material is referenced? How is it possible that blog posts, articles, and methodologies that describe and prescribe change management offer no citations?

The transitions that human beings make through change―both as individuals and in groups―are complex. This has been studied by psychologists for decades. Over the years, extensive research has been conducted and there is science behind the principles that have emerged and been distilled.

Is it conceivable that any author (outside of a handful or so of luminaries) could possibly have the first-hand research and practical experience to produce legitimate, original work—solo?  “Oh,” you say, “I often see Kurt Lewin, Dr. Kübler-Ross, and maybe even Edgar Schein referenced.”  And?  Right, not many others―particularly not when it comes to methodology.

Confounding. Impossible. Rubbish.
continue reading here



Stuck: 10 questions to break a mindset. A strange conversation with a stranger, Post 2

“Let him that would move the world first move himself.”―Socrates

As I was driving home, with the strange conversation about “stretch”  resonating in my mind and the strangely delicious flavor of the German Chocolate Cake flavored coffee waking up my taste buds, I started to think about “stretch” and it’s evil twin sister “stuck”.  Why don’t we try the new things that we keep thinking about?

As my mind wandered over the new things that I often consider, I could already hear the reactions: What if it doesn’t work? What if it’s a waste of money? What if you fail? What if others see you fail? Wow, I realized: It didn’t take long to squash the stretch.

It’s not the first time those mindsets have raised their ugly heads. I have been stuck on these things a long time. Maybe it was time to push a little harder.
continue reading here



A strange conversation with a stranger. Post 1 “Stretch”

All change is personal. We can only help others change if we can change ourselves.

This is a true story. I was in line at HomeSense late yesterday afternoon and I could tell that the man in front of me wanted to start a conversation. I was savoring my comfort zone, thinking about the hazelnut coffee I would pick up from my favorite coffee shop on the way home, and the meal we were making for dinner. He was persistent and it was a long line.

After a couple of minutes, I accidently made eye contact with him. He looked like many of the CFOs I have worked with. It occurred to me to wonder why he was at HomeSense on a Sunday afternoon. I sighed inside—this was going to feel like work.

“The last thing I need right now is more stuff,” he said. “Mmhmm,” I said, being polite, thinking about the “stuff” I was carrying that I really didn’t “need.” “When I move out I can buy all the crazy stuff I want,” he said. (There is nothing like a little personal information to drive up the intimacy/discomfort bar.) I was getting curious, even while inertia was hard at work. “They have lots of crazy stuff here,” I said, meeting him part-way, half-heartedly hoping the line would move.
continue reading here



About Me—Gail Severini
November 4, 2012, 12:00 am
Filed under: - About Us, - Personal Reflections | Tags:

Welcome! I am the author of this website and I write it to share what I have learned on my own journey.  I hope that it is helpful to you on yours.

There are three main reasons why I do this. I believe:

  1. We stand (and fall) together:  When our organizations are more successful at Strategy Execution, our communities thrive. I see a direct, compounding link here.  We all make a difference.
  2. This work is hard and “can” is not a constraint: I have spent about half my career as an external consultant and about half inside of businesses making change happen. I understand the tension between “we should do this” and “we can do this.” I believe that the combination of deep capability, experienced insight and personal tenacity can drive more “can.”
  3. Humility is powerful: No matter how good we get, we can all be better.  I am a practitioner on a journey toward mastery with like-minded colleagues, like yourself.  Our capabilities can expand as innovations advance—if we are open to learning. Writing this blog is a part of that journey—capturing information, figuring out its relevance, and sharing and discussing it.

The material here, unless otherwise cited, reflects my own experience and opinions only. For greater clarity, I do not represent my current clients or employers – I speak only on my own behalf.  continue reading here