Change Whisperer – Gail Severini, Symphini Change Management Inc.


Top 10 Competencies for Change Agents

What competencies should leaders and agents excel at to be successful? Are you building a Community of Practice or Centre of Excellence?  What’s on your list?

Below is my top-ten list for change agents―with a bonus for change targets. A previous post provided my top ten list for change leaders.

Late addition: Some might ask why there is no mention of methodologies or tools here—to which I would like to quote my friend Tamara Moore “A fool with a tool is still a fool”.  Perhaps the two single most critical success factors in executing change are the quality of the sponsor and the agent.  So what makes for “quality”?
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